Your "Thrilled Today Or You Don’t Pay"

If you are ever dissatisfied with any service for any reason, call and let us know. We will work with you to correct or repeat the service at no additional charge, or arrange for another technician to repeat the service at no additional charge.

If this still does not resolve the issue to your complete satisfaction, we will refund 100% of the money you’ve paid us for the labour charges. All we ask is that you notify us within 36 hours of the unsatisfactory service and before another service begins.

We stand behind all hardware recommendations and if you get a lemon, we’ll take ownership of working with the vendor to get it repaired or replaced.

You’ll notice we don’t hide behind the small print, or other weasel clauses in our guarantee. That’s because we are completely confident in our ability to fix whatever problems you have and make you thrilled that you called us. With a guarantee this strong, you know we will be working hard at fixing things right – the first time.